Aplicação do método ahp em uma empresa de desenvolvimento de softwares para a seleção de prestadores de serviço

Abstract

In the corporate environment, the selection of reliable service providers plays a crucial role, influencing various aspects of a company. Your careful choice of suppliers must be aligned with the organization's specific objectives and requirements. To assist in this process, the use of decision-making methods is essential. In this context, multicriteria analysis (MCMA), combined with the Analytic Hierarchy Process (AHP) method, offers an approach that enables understanding and evaluation of the relevant elements in decision-making. The aim of this study was to apply this method to the selection of service providers for a software company. The implementation of the method provided significant analysis, contributing to the selection of more suitable suppliers and the optimization of decision-making processes within the company analyzed.