Ambientes de saúde e bem-estar: Um projeto de interiores humanizado

Abstract

Healthcare environments go beyond their technical function: they directly influence how patients and professionals experience care. The growing emphasis on humanized medical care has highlighted the importance of physical space as an active agent in the processes of welcoming, healing, and well-being. In this context, interior design emerges as a strategic tool capable of transforming clinics and hospitals into places that communicate empathy, safety, and comfort, contributing to more positive and less stressful experiences. This study aimed to develop a humanized interior design project for the reception, common areas, restrooms, staff pantry, and urology consultation room at Santa Genoveva Clinic, in Uberlândia, Minas Gerais. The proposal seeks to integrate physical and emotional comfort, functionality, and aesthetics, considering the real needs of users and the specificities of urological care. The adopted methodology was qualitative and exploratory, guided by the Double Diamond model, which organizes the process into four stages: discover, define, develop, and deliver. Bibliographic research, case studies, analysis of similar projects, interviews, and field observations were conducted, allowing for the identification of key factors that influence user experience in healthcare environments and supporting design decisions. As a result, a project was developed that integrates concepts of sensory design, biophilia, and neuroarchitecture, enhancing visual, tactile, auditory, gustatory, and olfactory stimuli, along with functional and accessible solutions. The work reaffirms the potential of interior design as a transformative agent in healthcare spaces, promoting more humanized, welcoming, and effective environments.