Estudo de melhoria no processo operacional em uma unidade Armazenadora de grãos

Abstract

This report presents a case study conducted at the Tupagel company in Tupaciguara, focusing on reducing time and improving warehousing logistics processes. The objective of this study was to analyze possible improvements in the unloading process for seed storage through a case study, in order to eliminate or reduce movement, waiting, unnecessary trips and complaints from truck drivers. The situation studied was about the location where trucks stopped without authorization to unload due to non-conformities in the product specifications, requiring negotiation of the value of the load before release. During this period, the vehicles remained parked between the inspection area and the hopper, causing delays in the unloading of other trucks waiting in line. Based on the principles of the Kanban system, a system of authorization cards for unloading was implemented in which the color green was used for those loads that were within the standard and red cards for prohibiting unloading and authorizing the truck to move to a waiting area outside the traditional location. After negotiations with the customer, the red card was replaced by a green card, authorizing the truck to proceed to unload. This measure resulted in a significant reduction in waiting time, in addition to reducing complaints from drivers. Initially, resistance from operators regarding the new procedures was also observed. As a limitation of the study, it is worth highlighting the fact that it was a single case, which restricts the generalization of the results. As opportunities for improvement, the need for new studies in other locations was seen, aiming at optimizing operations.