O tutor de ensino à distância: reflexões sobre o papel da tutoria no curso de pedagogia EaD da Universidade Federal de Uberlândia

Abstract

This work aims at a theoretical review of the pedagogical skills of the online tutor, discussing asynchronous communication – forum – as a way to reduce the transactional distance pointed out by Michael G. Moore (2013), as that which goes beyond physical distance. Two real cases of communication between student and tutor were analyzed and discussed, using the forum tool of the distance Pedagogy course (EaD) of the Federal University of Uberlândia (UFU), in which it was possible to observe the possibilities of feedback from the tutor. According to the Spanish educator Antoni Zabala (2010), the tutor who is capable of effective intervention, mobilizing the attitudinal, procedural and conceptual components in an interrelated way, is considered competent. Through the development of the present study, it was also possible to observe that the quest to reduce the transactional distance permeates the student-tutor interaction. It could also be observed that the tutor should act as a mediator and act in the sense of being not as a bridge between student and knowledge, but between many, creating a web of interactions, since there is no linearity in the construction of knowledge.