Proposta de implementação da metodologia DMAIC: aumento da aderência na gestão da manutenção

Abstract

Supported by the importance of adapting to the internal rules of companies, the present work consists in the execution of a project focused on the area of maintenance management in a large dairy industry. Its main objective was to increase adherence to maintenance management, aiming to eliminate deviations related to the performance of mechanical technicians and electricians during times when the line is classified as idle. To perform the analysis, the six sigma methodology was used, more precisely the DMAIC cycle, with application of the steps: define, measure, analyze, improve and control. The research developed around the analyzed problem is of applied nature, and the problem situation is qualitative-quantitative, having a descriptive objective and action research procedures. With the application of the methodology steps, it was possible to find the root causes of the problem studied in the project, enabling assertive action from improvement actions implemented in the factory routine. Thus, the total elimination of occurrences of deviations was achieved, culminating in an increase in the reliability of performance indicators and compliance with the company's guidelines.