Agentes Comunitárias de Saúde e sua compreensão sobre o apoio matricial

Abstract

The Family Health Strategy is formed by multiprofessional professionals in which the community health agent (ACS) is inserted, who is responsible for a health network and community for his actions. In order to strengthen the health service, the main nucleus of education created the Nucleus of Support to the Family Health (NASF). The objective was to investigate the health agents about the matrix support. 14 ACS from two Basic Family Health Units (UBSF) participated in the study, being at least two years old, all women and aged between 28 and 58 years. The ACS answered a sociodemographic questionnaire and a semi-structured interview script about its practice and relationship with the NASF. From the analysis of the software were elaborated as categories: (1) Inform and forward the case to a NASF professional or more; (2) Discussion of NASF cases and guidelines to ACS on cases; (3) Joint home visit; (4) the ACS perception of the NASF function. It was found that ACS see the NASF as a specialist team that receives referrals and performs group consultations. The matrix support is in the process of being built and it is not all the professionals who are recognized as components of NASF by the community health agents of both units.