Consumo consciente: em busca de um instrumento que determine o perfil deste consumidor

Abstract

An investigation into who is the conscious consumer, demographic and psychographic characteristics, a measure of environmental awareness, attitude and behavior of people, has been the subject of many works in marketing study. They do research on effective ways to reach these consumers. In Brazil, the increase of studies in this area took place mainly in the last decade. But, as well as the international work, the results were not conclusive. In this sense, the purpose of this work, contribute to the study of behavior, conscious consumption, in order to create an instrument that can identify it. For this, the first part of this dissertation seeks to integrate and rescue the consumer behavior studies from environmental issues, identify and analyze the research tools suggested by other authors to understanding conscious consumption. A second part suggests a proposition of a scale encompasses how variables of knowledge, attitude and behavior with the goal of consumer\'s profile. Using descriptive research, this quantitative study was conducted based on a sample comprised of 621 students from graduating from Universidade Federal de Uberlândia. The proposed instrument can be operated by a scale of 25 items, composed in 7 dimensions: attitude of purchase, environmental awareness, knowledge, recycling, replacement, waste and responsibility. Despite the limitations of this research, it is believed that it contributes to the debate on sustainability, from the actions of the individual. Suggest reapplying the scale to improve and refine their psychometric properties.