Bem-estar no trabalho, resiliência e burnout de profissionais hospitalares: uma revisão de literatura

Abstract

Promoting health in the hospital work environment is complex because several variables affect workers in this place, such as well-being at work, resilience and burnout. In this sense, there is a gap in the field of intertwining these three variables in the hospital environment. Therefore, this article aims to carry out a systematic review of the literature on well-being at work, resilience and burnout of hospital professionals using the PRISMA method. The search was carried out on the CAPES Periodical Portal, with the descriptors “well-being at work”, “burnout”, “resilience” and “‘hospital or ‘hospital professional’ or ‘health professional’ or ‘doctor’ or ‘nurse’ or ‘nursing’”, as well as the corresponding ones in portuguese. The inclusion criteria were the publication period between 2014 and 2024 and the portuguese and english languages. In the end, 31 articles were selected. The results indicate the prevalence of burnout and low levels of resilience in hospital professionals, with nurses having the highest rates of both burnout and resilience, in addition to showing the protective role of resilience in relation to burnout, but without directly showing their relationship with well-being, which showed low to moderate levels. Therefore, it is proposed that more studies be carried out on hospital professionals, in addition to nurses, and that correlate the three variables, in order to contribute to the understanding of well-being in the interactions between resilience and burnout, contributing to a healthier hospital work environment for the professionals.