Gestão de pessoas na EBSERH: os desafios do provimento de vagas no Hospital de Clínicas da UFU

Abstract

In search of a new management model for Federal University Hospitals, on December 15th of 2011, the creation of a public company to provide services through health care and teaching and research activities was authorized. Thus, aiming the improvement of University Hospitals management, EBSERH, Brazilian Company of Hospital Services, was created. Among many challenges faced by this new public organization, the most notable one is the process of personnel recruitment and staffing, subsequently, deal with the mobility of public employees among different university hospitals throughout Brazil. The objective of this study is to analyze the challenges faced by Brazilian Company of Hospital Services (EBSERH) regarding staffing at Hospital de Clínicas of the Federal University of Uberlândia. Methodologically, this study has a qualitative approach, with exploratory and descriptive research. Data collection was carried out through semi-structured interviews and application of forms, which seeks to show the challenges faced from the perspective of the managers of the analyzed hospital. The results confirmed that the greatest challenges faced by the institution are related to the personnel area, such as recruitment with a reduced number of vacancies, employee turnover, absenteeism, and work overload. The need to frequently redistribute activities among teams has resulted in work overload and stress. As a technological product, an executive summary was developed presenting the research objective, the research problem, the results obtained, the suggestions for improvement, and the importance of this work.