O assistente social residente e o atendimento com pessoas que vivem em situação de rua: um relato de experiência

Abstract

The present work exposes the process of observation, investigation and intervention of this Social Worker, as a multidisciplinary resident of the Critical Care Patient Care Program at the Hospital de Clínicas of the Federal University of Uberlândia, while providing service in the Emergency Room, in the period of December 2022 to January 2023. Describes the work dynamics of Social Workers who work in the Emergency Room, as well as the necessary articulations with public and social policy services from the perspective of guaranteeing the rights of People Living on the Street. To carry out this work, I seek to establish a relationship with reality, where I use lived experiences as a starting point. The professional intervention in which Social Workers involved in the Emergency Room participate is described; I show the strategies articulated to guarantee the realization of the rights of People Living on the Street; I present the challenges that these professionals encounter in their daily lives regarding the complexity, diversity and agility with which responses must be given both to the person living on the streets and to the rest of the team. Finally, I explain the importance of Social Service assistance, emphasizing health and social assistance policies