Estudo de implementação de metodologias ágeis em equipes virtuais

Abstract

Scrum is a framework within which people can address and solve complex and adaptive problems, while productively and creatively delivering products of the highest possible value. Focused on team members, Scrum makes processes simpler and clearer, as it keeps visible records of the progress of all stages. This and other agile frameworks came as alternatives to traditional methodologies. Due to the need for social distancing as a result of the pandemic, the business environment also had to adapt to delay the anticipation of the COVID-19 virus. As a form of social distancing, measures such as the adoption of remote work were essential for the continuity of the work. This research aims to understand the impact of remote work on Scrum performance in different development times in a row. Therefore, a qualitative research approach was carried out through a multiple case study. Interviews were conducted with four work teams, with the Product Owner and two Developers from each team being received. The company, in turn, develops payment solutions. We tried to record the experience, communication, engagement, use of tools and affinities related to the framework. The present work shows that the use of this framework brings with it a series of challenges, such as communication with clients and different times, managing the agile culture on a large scale and knowledge management. These facts brought countless possibilities for improvement and future studies.