DMAIC aplicado à redução de sobredosagem de leite em pó em uma linha de envase de uma fábrica do setor lácteo

Abstract

The present study was carried out in a dairy sector factory located in a city in the country side of Minas Gerais and aims to reduce the overdose indicator caused by Zero Lactose milk powder, through the use of the DMAIC methodology. To conduct the study, an applied research was carried out with a quantitative approach to the problem, explanatory about the objective and action research regarding the procedures. Tools like Project Charter, Cause and Effect Diagram, Brainstorming and 5W2H were used. It was possible to identify the main causes of losses of powdered milk in the unpacking process, through the study of specific weight variation, positively impacting the reduction of overdose. Finally, with the action plan created, there was a 76% reduction in losses due to overdose, beyond standardization of regulation in the filling machine, generating knowledge for the entire team, in addition to a significant financial reduction for the factory.