Conformidade em linha de produção após ampliação de espaço físico

Abstract

With the increase in the consumption of hygiene and cosmetic products, shampoo stands out as one of the most highly regarded items, so the industries in the branch must implement strategic, tactical and operational practices so that quality is maintained at all levels, in order to structure a set of procedures and audits to ensure that its products meet the highest quality standards and perform adequately in order to improve customer satisfaction and foster business growth. The objective of this study was to evaluate, in a cosmetics industry, the measures of good shampoo manufacturing practices, in order to detect critical points, in order to promote the improvement of the quality of the final product, avoiding waste and improving the production process. In this article it was evidenced in two different moments, a questionnaire of conformity, the identification of the most critical areas, problems and sectors in need of more attention and monitoring. Where an application was carried out during the renovation and another application was carried out after physical/structural reform that the chosen industry was going through. Even when situations of non-compliance occur, the scenarios before/during/after the reform are completely different and each one demonstrates the evolution and complexity of each sector with the change.