Estratégias de flexibilidade orientadas ao usuário como facilitador da resiliência em habitação de interesse social

Abstract

The Program Minha Casa Minha Vida (PMCMV) has promoted access to housing for several families in Brazil, but research has shown the low environmental quality of the complexes. The state of urban vulnerability to which these residents are inserted highlights the importance of resilience in the built environment, understanding it as an adaptive and transformational capacity in the face of the impacts suffered, reinforcing the need for measures and strategies to mitigate such impacts. Given this scenario, the research is structured based on the concept of resilience in the built environment and spatial flexibility, having as a case study two units of analysis in the city of Uberlândia, Minas Gerais, Brazil. Although not present in the PMCMV projects, flexibility strategies are identified in the homes in an intuitive attempt to expand the adaptability of the place and to solve the problems experienced. The main objective of the dissertation was to identify and present flexibility strategies that increase the resilience in the homes, resulting in the promotion of strategies for residents to mitigate the impacts experienced. Within the research objectives and through the Post-Occupancy evaluation (APO), with the application of instruments in social housing, it was possible to evaluate the flexibility indicators as a means of conferring resilience, identifying the impacts and adaptive capacities that determine resilience. The results point out that flexibility is an attribute that facilitates resilience in social housing, being fundamental for the consolidation of its indicators: adaptability, expandability and multifunctionality. Through the acquired results, the research provided strategies for residents, as a way to prescribe solutions, using a Web platform as a means of communication. Thus, the research dealt with Resilience and Flexibility in Housing of Social Interest, as a means of providing quality to the built environment, advancing in the area of knowledge in which it is inserted (i) the impact assessment instrument, (ii) the metric of assessment of resilience through flexibility, (iii) the web platform for making strategies available to residents, contributing to a real promotion of resilience.