Sistemas ERP: contribuições da criação de uma unidade virtual para atendimentos remotos

Abstract

As market developments are required, ERP manufacturers are constantly recreating themselves to keep the market conquered while seeking new customers. These inactive changes change managers to adjust their role models. Like any other business, a relentless pursuit is a low cost, and remote service slows the steady improvement of the Internet connection and new technologies leverage service evolution, breaking the old culture of face-to-face calendars. Some limiting points of the remote model make it difficult to sell the product for a product that requires customer adjustments, time and money, or the power to convince needs to be worked hard to succeed.