Aplicação da metodologia EKD em uma fábrica de equipamentos odontológicos: otimizando os processos no setor de raio-x

Abstract

Companies today need fast and effective solutions to ensure that the flow of information and processes is always cohesive, where strategic planning and the specification of key elements of the company are necessary for a more in-depth understanding of the organization. The difficulty in obtaining an adequate flow of the processes aligned with the strategic objectives, actors, resources and other organizational components gave rise to the emergence of organizational modeling tools. In this context, Enterprise Knowledge Development (EKD) stands out, which aims to analyze, develop and document the main components of a company. Therefore, this work has the objective, through the organizational modeling, in the application of the EKD methodology, to seek the integration of information and knowledge related to the productive processes of a company related to the production / assembly sector of x-ray equipment, in order to , be used as a facilitator, facilitator and facilitator of decision-making for possible changes in the whole productive process of the business network. In order to achieve this objective, an applied research, of a descriptive / qualitative character, was developed through the use of a case study. The results obtained were the structuring of the main organizational models, in the current and future versions of the company being studied. The results may allow a better integration of information and knowledge, and it is possible to improve the business decisions and the entire production chain, aiming at a greater aggregation of value to the final consumer and shareholders. It should be emphasized that the knowledge generated in this study may allow a better understanding of the business, resolutions of specific problems and better structuring of the processes.