A qualidade de cursos em um campus fora de sede: um estudo sob a ótica discente a partir da escala Hedperf

Abstract

The aim of this descriptive research was to identify the opinion of students of the Administration, Accounting Sciences, Production Engineering and Social Work courses of the same Academic Unit on an off campus, on the quality of these [courses], using the dimensions of the Higher Education Performance (Hedperf) scale. The data, collected through a survey with the use of questionnaires, after tabulations showed that most of the students in the four courses agree with the existence of quality in all dimensions - reputation, access, academic aspects, programmatic content and non-academic aspects. It was confirmed that the students agree that the dimensions evaluated, in all the courses, present quality, emphasizing as best evaluated the dimensions “Reputation” and “Access”. “Programmatic Content” and “Non-Academic Aspects” in all courses are the dimensions with the lowest quality-concordance indices, especially in relation to flexible and structured teaching plans, and also for services provided by staff administrative. It is noteworthy the course of Production Engineering, which among all, presented the lowest indices of quality assessment in all dimensions.