Avaliação da qualidade e usabilidade das informações de licitações no portal da transparência da Prefeitura de Uberlândia: desafios e propostas de melhoria

Abstract

The consolidation of Open Government and public transparency policies has increased the demand for government information that, in addition to being accessible, is complete, consistent, interoperable, and reusable. In this context, information quality plays a strategic role in ensuring that the data made available through Transparency Portals can effectively support social oversight, civic auditing, and accountability. This study aimed to analyze the quality of information and usability of procurement data published on the Transparency Portal of the Municipality of Uberlândia, Minas Gerais, Brazil, for the 2025 fiscal year, considering the principles of Open Government, the legal framework for public transparency, information quality dimensions, usability criteria, and the FAIR principles (Findable, Accessible, Interoperable, Reusable). A mixed-methods approach was adopted, combining bibliographic research, documentary research, and comparative empirical analysis, using Artificial Intelligence tools to extract and structure information from the portal's public interface, which was subsequently compared with the official export file in CSV format. The results revealed information asymmetry between the interface and the exported database, identifying gaps in completeness, discrepancies in financial amounts, duplicate records, and failures in the correspondence between the applied filters and the exported data. It is concluded that, although the portal represents an institutional advancement in proactive transparency, the mere availability of data does not ensure effective transparency. Therefore, it is necessary to strengthen data governance and information quality to enhance auditability, the reuse of public information, and the effectiveness of social oversight.