Gestão Corporativa Sustentável no Segmento de Biomassa: Alavancando Eficiência e Crescimento no Setor de Energias Renováveis

Abstract

This Final Paper analyzes the implementation of a sustainable corporate management system in a medium-sized company operating in the biomass sector, focused on the commercialization and transportation of inputs for renewable energy generation. Operating in a challenging environment of high operational costs and intense competition, the company seeks to optimize its logistics and performance through the application of management tools such as the DMAIC cycle, SWOT Matrix, and the SIPOC model, along with the principles of ISO 9001:2015. The research proposed improvements in the commercial, operational, and managerial areas, resulting in redesigned processes and standardized activities. The outcomes show significant impacts: a 23.2% increase in revenue, a 222.82% rise in contribution margin, and a 62% reduction in non-conformities. Additionally, the study observed enhanced team integration, better cost control, and progress in digitalizing operations. It is concluded that the integration of quality management, sustainability, and technology contributes to greater competitiveness in the renewable energy sector.