Plantão psicológico em uma Associação de Pessoas com Deficiência

Abstract

Psychological duty is a service that offers immediate listening, provided by professionals who remain available to receive the person at the time of need, help them clarify their needs and, if necessary, refer them to other services. This service is currently disseminated in different contexts, especially in public health, bringing Psychology closer to the demands of society. In scenarios of intense suffering, this practice enables responses to psychosocial demands, especially in health promotion. However, few studies discuss the implementation of psychological duty services in institutions aimed at people with disabilities, making it possible to consider their relevance in this context, since the news of the acquisition of a disability and the impact of the care necessary for this condition may require care. psychological. Thus, this qualitative interventional research aims to understand the influences of psychological duty on care linked to situations experienced by participants in the association of people with disabilities. Interviews and field diaries of the person on duty were used as data sources, reporting their impressions, experiences, the process of understanding psychological practice and clinical discussions during the orientations. A phenomenological perspective of analysis was adopted based on the clinical cartography proposal, seeking to outline the most significant themes and axes in the interviewees' reports, deepening their meaning and their relationship with the contextual and psychological dimensions of the experiences reported, encouraging learning, reflection and the development of new intervention proposals.