Estruturação dos processos de gerenciamento da qualidade de fornecedores em uma agroindústria

Abstract

Advances in the agroindustry and the high competitiveness of the market are causing more and more companies to seek to improve the quality of their products, adopting it as a business strategy. The present work aims to structure the quality management processes of suppliers in an agribusiness, in order to guarantee customer requirements. As a methodological procedure, a case study was carried out, in which interviews were carried out with stakeholders to collect data. As a result, key processes for business development and improvement were established. The advances that supplier quality management could bring to the study company were observed, highlighting the corrections made, as well as strategies that bring greater predictability to the process of receiving and processing seeds.