Gestão de pessoas: estudo de caso em uma empresa de tecnologia

Abstract

The division of human resources (HR) constitutes one of the main management tools in organizations, aiming to guide, engage, and develop employees to achieve the objectives and goals established by the company. In this regard, the strategic perspective of HR relates organizational strategies to human resources management practices through the involvement of individuals in processes and competence development, in order to generate competitive advantages for the organization. In line with the aforementioned, organizations can adopt good human resources management practices to enhance their performance, leverage talents, create value, and promote healthy growth. Based on this, a qualitative and descriptive research was conducted through a case study in a technology company located in Uberlândia - MG. Therefore, the objective is to examine the practices that constitute the organization's human resources management model, with the purpose of analyzing how the actual practices align or deviate from the expected role of the HR division in achieving organizational objectives. The results show that Alfa has good practices in human resources regarding the prioritization of feedback, consideration of employee skills in compensation, provision of corporate education benefits, promotion of engagement through events, and effective use of monitoring systems. Although the company is already promoting diversity and inclusion, there is still room to develop this specific area. Additionally, it is important for the company to implement improvements such as enhancing internal recruitment, establishing clearer criteria for career advancement, and implementing policies focused on improving the quality of life in the workplace.