Introdução de solução de gamificação na gestão de uma organização de base tecnológica

Abstract

This technological report aims to describe the implementation of a Gamification process in a technology-based organization, as well as the paths and tools used in its construction that provided an improvement in the management of the company's intellectual assets. Therefore, it was necessary to build a standardized database for data storage, which would be updated with new types of data through rules built in Alteryx. Finally, the new environments provide the ability to create Dashboards that help in monitoring and distributing the desired information. This process aims to help professionals to get to know their capabilities better and how they should be improved, as well as to encourage the distribution of knowledge among individuals. It also aimed to help the organization understand the areas with the highest activity overload to build a better harmonization of its processes.