Impactos da implementação de um sistema de gerenciamento de estoque: um relato-técnico em uma indústria alimentícia

Abstract

The goal of this technical report is to describe the process of implementation of a warehouse management system, in a logistics and storage sector, since its choice until the impacts that were generated. The present report is a case study conducted through qualitative research. For the composition of the fundamental elements of the research, accounting data were collected through organizational reports, which are periodically fed, and two semi-structured interviews were conducted with the area supervisor and an inventory controller that operates in the sector. To address the problem-situation in its qualitative aspect, a project structured in four stages has been developed: diagnosis prior to the WMS; WMS implementation; post-WMS diagnosis; analysis of current management. The descriptive format project also made it possible to identify discrepancies between the accounting and physical information found in the area, besides contributing with a vision of the points to be explored with the implementation of the system.