Utilização de mapeamento de fluxo de valor para melhoria de processo em uma empresa do setor farmacêutico

Abstract

The present work was developed through the application of the Value Stream Map (VSM) and the tools of lean production in a pharmaceutical company with the purpose of seeking to identify improvements in the production process of the capsule laboratory. With the mapping, it was possible to observe the process flow and information, from the customer's request to the finished product, comparing the cycle time, wait times and occupancy rate of each stage. The methodological procedure adopted was a case study, as a quantitative and qualitative approach. The current map was designed and suggestions for improvements were proposed, such as layout change, application of 5S methodology, Jidoka and Poka Yoke. Thus, with the future map one can see the potential benefits of the proposed improvements.