A aplicação da gestão social em uma organização do terceiro setor: o futuro pré vestibular alternativo

Abstract

One of the State's responsibilities in Brazil is to promote quality education for all. However, most low-income students find it difficult to pass the selective processes that give access to public universities because they do not have the financial means to pay for a particular preparation. In this scenario emerges in Uberlândia - MG an institution of the Third Sector focused on preparing these students for the selective processes charging minimum rates, in order to help their access to Higher Education. The Futuro Pré-Vestibular Alternativo seeks to remain in operation independently and relies on the dedication of volunteers to survive. Thus, we identify the need of a solid organization structure that is based on management theories so that the institution works increasingly better and is able to help more and more people, being students or employees, since through this project the Futuro is able to professionalize its volunteers. Through interviews and participant observation, this work analyzes the adoption of practices that make the management of the course closer to the social, as well as propose a new structure in order to assist in this process. It was identified that since the institution's emergence there have already been important changes that have fostered employee engagement, as well as increased participation in main decisions. To continue this progress, a new structure has been proposed, seeking to minimize the communication problems still encountered by employees, as well as make the institution increasingly solid and with well- established and well-functioning processes.