Inteligência artificial como interface de gestão: um modelo de micro-ERP aplicado ao varejo digital

Abstract

The objective of this technical-technological report was to develop and evaluate a cloud integration architecture, driven by artificial intelligence agents, for the automation of data flow and inventory management in a digital retail microenterprise. As the problem situation, it was identified that the manual synchronization of inventory across multiple sales channels generated a high risk of stockouts, order cancellations, and loss of real cost control due to the absence of automated calculations. The developed solution consisted of creating an invisible micro-ERP, structured on a cloud-based relational database, integrated through communication interfaces, and operated entirely by a conversational interface within a messaging application via artificial intelligence. As for the results achieved, there was a reduction in synchronization time from hours to a few seconds, the mitigation of the risk of sales without physical stock, and the recovery of financial control through the automatic application of the First-In, First-Out (FIFO) accounting rule, in addition to increased data security through the use of cryptography and access restriction.