Percepção da sobrecarga de trabalho da equipe de enfermagem de um setor de urgência hospitalar

Abstract

Objective: Evaluate the workload of the nursing team in order to identify the main work factors, life habits and associated sociodemographics. Methods: This is a cross-sectional study with a quantitative approach carried out with 120 nursing professionals who work in the emergency department of a university hospital in the interior of the state of Minas Gerais. Two data collection instruments were used, one addressing labor data, life habits and sociodemographics, and the other, work overload. For data analysis, Pearson's Chi-square and Spermam's correlation tests were used, with a significance of α=0.05. Results: The mean age of the participants was 42.4 (±10.3) years, the majority being female 90(75%), nursing technicians 68(56.7%), day shift 68(56.7% ), 85 (70.8%) perform extra monthly shifts and have more than 5 years in the profession. The vast majority had an intolerable level of work overload 85 (70.2%), with physical demand 15.3 (±4.18) and frustration level 9.6 (±6.45) the domains that showed statistical difference significant between categories, with greater presence among nursing assistants (p<0.05). Time spent working in the emergency room, number of extra monthly shifts and family income were the factors that correlated with higher levels of work overload (p<0.05). Conclusions: the study presents alarming results of intolerable levels of work overload among nursing professionals, highlighting the category of nursing assistants. The longer working time in the emergency room, the number of extra monthly shifts and the low family income contribute to these high levels of work overload.