Publicação: Elaboration of a flowchart for healthcare quality improvement of patients with diabetic foot ulcer
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Objective: The aim of this study is to map the work process of a Municipal Centre forthe care
of diabetic foot ulcer, in order to elaborate a multi-professional flowchart for the management
of these patients. Methods: Qualitative study, developed by means of Bizagi software version
3.7.0.107, for the purpose to map the flow of activities encompassing the first attendance for
people with diabetic foot ulcer, through observational record, elaborating a multi-professional
flowchart for improving quality of care. Results: The investigation, mapping and comparison
between two flowcharts, current and future directions, highlighted the need to offer multiprofessional care for patients, besides of implementing improvements in the quality of care,
emphasizing the importance of holistic approach over the chronic wound carrier, avoiding,
consequently, futures complications. Conclusion: Finally, it was elaborated a new map of work
process to consolidating the presence of multi-professional team for treatment of people with
diabetic foot ulcer.
Abstract
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Diabetes Mellitus, Diabetic foot, Workflow, Patient care team
Citação
SANTOS, Isabela Macedo Vitorino dos. Elaboration of a flowchart for healthcare quality improvement of patients with diabetic foot ulcer. 2020. 28 f. Trabalho de Conclusão de Curso (Graduação em Enfermagem) – Universidade Federal de Uberlândia, Uberlândia, 2020.