Mapeamento de fluxo de valor de uma pizzaria

Abstract

In view of the competitive business environment, the need for growth efforts is increasingly evident, especially in the case of small and medium-sized companies that have a lack of resources and knowledge to implement techniques, tools and introduction of management concepts, efficiency and productive capacity in their organizational realities. This importance is noticeable, and with that, the work is developed using the case study, with a qualitative and quantitative approach, of a descriptive nature, with practical implications. From this, in order to carry out the application of the Value Stream Mapping (MFV) tool in a small pizzeria located in Ribeirão Preto - SP, focusing on the need to reduce manufacturing times and consequently generating value for the entire chain, for this purpose, a map of the current state of the value stream was created, in which it was possible to systematically visualize the entire production flow, from the customer's order to the delivery of the pizza and compare the takt, cycle times, idleness and availability of each stage, resulting in the proposition of suggested improvements in the future state mapping