Síndrome do esgotamento profissional na pandemia de COVID-19: uma revisão de literatura

Abstract

The general objective of the study is to carry out a systematic review of the literature on Professional Exhaustion Syndrome (Burnout) in the pandemic context, from 2020 to 2023. Burnout Syndrome refers to a prolonged response to exposure to stressful situations in the occupational environment, consisting of three dimensions: emotional exhaustion, depersonalization and ineffectiveness. To search the literature, the CAPES Periodicals and Google Scholar databases were used. The selected sample consists of 14 national and international articles. From the analysis of the articles, the characteristics of their publications were verified and the main conclusions identified as antecedents and consequences of Burnout in the pandemic scenario, as well as ways of coping with the syndrome. Finally, the research gaps identified from the literature mapping during the pandemic period and suggestions for future investigations were addressed. Keywords: Burnout; labor; pandemic; COVID-19.