O papel mediador da confiança na relação entre percepção de valores organizacionais e atitudes diante de mudanças organizacionais

Abstract

The ability of organizations to continuously modify and reinvent themselves has a direct influence on their results and competitiveness. In this approach, the present study aimed to verify the mediating role of trust in the relationship between perception of organizational values and attitudes towards organizational changes. Participated in the study 189 volunteers workers from various organizations, who responded to reliable and valid tools available in Survey Monkey. Data analysis was performed using descriptive statistics, Pearson correlations and standardized and hierarchical regression analyzes and the Sobel Test to verify the significance of mediation. Results confirmed the proposed model, in which mediation was corroborated in the attitude of scepticism, in the presence of value and mediators trust in ethics and opportunism, and acceptance, in the presence of trust in ethics and organizational competence. In this way, this study, in addition to deepening the knowledge of the psychological process in the face of change, can instrumentalise managers in the process of change in organizations.