https://repositorio.ufu.br/handle/123456789/18946 Sun, 28 Jun 2026 04:26:12 GMT 2026-06-28T04:26:12Z https://repositorio.ufu.br/handle/123456789/48758 Title: Um sorriso forçado: análise sobre a precarização do trabalho hoteleiro e suas implicações para os trabalhadores Abstract: This sociological study aimed to understand how neoliberal logic and flexible accumulation redefine the processes of labor flexibilization and precarization in the hotel sector, part of the service industry. Wage-related, social, and professional issues were examined, as well as forms of hostility originating from both employers and guests. The analysis focused on segments of the working class, particularly wage earners in the service sector, who are often treated in an inferior manner by customers positioned on the opposite side of the counter. It was observed that this sector has increasingly relied on technologies aimed at employee surveillance, along with new managerial strategies disseminated throughout the twenty-first century. Flexibilization frequently proved to be a euphemism for labor precarization, while the accumulation of tasks was encouraged as proactivity and multifunctionality within the framework of flexible accumulation, understood as a form of expropriation that has come to dominate the contemporary service sector. Such mechanisms, rather than functioning as tools to support hotel work, have been converted into factors that intensify labor exploitation. These transformations have been accompanied by operational problems in hotel management systems, constant surveillance through continuously operating cameras, and the requirement of permanent readiness imposed by social media, which demand immediate responses to guests' requests. Furthermore, the social problems present in this sector have often manifested with the complacency of employers and in the absence of firm action by the sector's legal representation. Issues related to working time, access to personal information, individualization, moral and sexual harassment, low wages, and multifunctionality were identified as constitutive dimensions of labor precarization in the twenty-first century. Classical sociological authors, as well as contemporary researchers in the Sociology of Work and in hospitality studies, contributed to the understanding of a form of employment marked by the physical and psychological exhaustion of workers. The bibliographical study of authors associated with historical materialism served as a theoretical tool supporting the analysis of the service sector. The research analyzed the neoliberal State and its economic models, which exert pressure on workers through low wages and high turnover rates. A bibliographical review grounded in classical sociological authors was conducted, highlighting that such authors had already pointed to the precarization of labor under liberal and conservative policies, responsible for sustaining a structure that devalues the working class within the service sector. The relevance of the relationship between the Brazilian State and the processes of labor precarization was also emphasized. From this point onward, the study developed a discussion of precarious work in the hotel industry, incorporating contemporary debates such as the proposal to abolish the 6×1 work schedule (six days of work for one day of rest), discussed in the years 2024, 2025, and 2026. The study analyzed the perception of front-desk workers regarding their exhaustion and their level of job satisfaction, as well as the practice of the "forced smile" as a mechanism for the simulation of emotions, an approach situated within the subfield known as the Sociology of Emotions. Documentary analysis of the 2017 Labor Reform and of the "Green and Yellow" Provisional Measure (MP) provided empirical support for the dissertation. It was concluded that the precarization of hotel labor results from the articulation between neoliberal policies, the fragility of union representation, and the dismantling of labor rights, with direct effects on workers' physical and mental health. Fri, 27 Feb 2026 00:00:00 GMT https://repositorio.ufu.br/handle/123456789/48758 2026-02-27T00:00:00Z https://repositorio.ufu.br/handle/123456789/48652 Title: O lugar da Sociologia na reforma do Ensino Médio: uma análise bibliográfica e documental sobre a implementação da Lei nº 13.415/2017 no contexto da educação brasileira Abstract: This dissertation analyzes the role of Sociology in Brazil’s High School Reform, established by Law No. 13.415/2017, aiming to understand its impacts on students’ critical education and on the social role of public schools. Grounded in historical-dialectical materialism, the research is qualitative, bibliographical, and documentary in nature, combining theoretical reflection with the analysis of legislation, guidelines, and official documents from the Ministry of Education. Drawing on the works of Karl Marx, Antonio Gramsci, Décio Saes, Dermeval Saviani, and István Mészáros, the study discusses the relationship between the State, hegemony, and education, highlighting how neoliberal rationality has subordinated schooling to market demands. The research demonstrates that the reform, under the discourse of flexibility and choice, promotes curricular fragmentation, the devaluation of the Humanities, and the weakening of critical thought. In this context, Sociology is understood as a field of resistance and an emancipatory instrument, essential to the development of students’ historical and political awareness. It concludes that defending Sociology in High School is inseparable from defending public education, democracy, and the right to critical thinking. Education, understood as a social and political practice, thus remains a space of struggle and transformative hope. Fri, 19 Dec 2025 00:00:00 GMT https://repositorio.ufu.br/handle/123456789/48652 2025-12-19T00:00:00Z https://repositorio.ufu.br/handle/123456789/47621 Title: Controle algorítmico e precarização: a realidade dos/as entregadores/as por aplicativo em Uberlândia/MG Abstract: The dissertation was developed within the Graduate Program in Social Sciences at the Federal University of Uberlândia (PPGS/UFU), as part of the research carried out by the Research Group on Labor, Education, and Society (GPTES). Its objective was to investigate the dynamics of app-based work in the city of Uberlândia (MG), focusing on delivery workers from platforms such as iFood, Loggi, Uber, and 99flash during the years 2024 and 2025. Anchored in the historical-dialectical materialist perspective and drawing on both classical and contemporary authors from the sociology of labor, the research analyzes how the productive restructuring of capital—driven by informational technologies and neoliberal policies—has been deepening processes of precarization and flexibilization of labor relations. The methodology involved literature review, document analysis, and empirical research through semi-structured interviews with delivery workers. The guiding hypothesis was that there is a contradiction between the discourse of autonomy and flexibility promoted by the companies and the reality of algorithmic control, work intensification, and the transfer of risks and costs to the workers. The study also questions recent proposals for regulation of the sector and highlights how platforms benefit from legislative loopholes and deregulation, shaping new forms of labor expropriation and reconfiguring the relations between capital and labor in digital capitalism. By giving visibility to the experiences and strategies of delivery workers, this work contributes to the academic and political debate on the new morphologies of labor and the challenges to social protection in the platform era. Thu, 26 Jun 2025 00:00:00 GMT https://repositorio.ufu.br/handle/123456789/47621 2025-06-26T00:00:00Z https://repositorio.ufu.br/handle/123456789/46543 Title: Um “Novo” jeito de publicar: autopublicação digital na Amazon KDP e autores LGBTQIAP+ Abstract: This Master’s degree dissertation sought to understand, from a sociological perspective, the reasons why a vocation-driven author would choose to self-publish digitally, with a specific focus on the Amazon KDP (Kindle Direct Publishing) platform. The central question revolved around what drives people to self-publish and, beyond that, what motivates them to self-publish LGBTQIAP+ books in digital format. The hypothesis was that the digital self-publishing environment on Amazon’s platform enables, in some way, individuals from marginalized minority groups to enter the publishing market without having to go through the scrutiny of traditional publishers. To explore this, the study employed Bernard Lahire’s method to conduct a case study on self-published author Vanessa Freitas, selected based on the method’s requirements, and was studied through six in-depth interviews on various topics. The conclusions drawn from the analysis showed that digital self-publishing through a platform is a consequence of mediatization and the platformization of culture, leading to the precarization of the writer’s labor, though this work is often not seen as a legitimate profession due to the way art is perceived in contemporary society. The findings also revealed that self-publishing LGBTQIAP+ books is a way for authors to create representation they lacked in their own lives, using the platform as a less-than-ideal means of expression, as if occupying a space despite the inherent issues of self-publishing on a platform like Amazon. Wed, 09 Jul 2025 00:00:00 GMT https://repositorio.ufu.br/handle/123456789/46543 2025-07-09T00:00:00Z